Frequently Asked Questions
Answers for workers and employers, based on the company profile and current portal tools.
17 answers
WorkerHow do I register and get approved?
Register, verify your account, choose Job Seeker, and complete your profile. Registration is separate from recruiter review of qualifications and role-specific onboarding; an account is not approval for every assignment.
WorkerWhich documents do I need?
Provide a resume and relevant credentials. The application supports identity documents, licenses, and certifications. Required documents depend on the role and recruiter instructions; do not upload unnecessary sensitive material.
WorkerDoes an application guarantee a placement?
No. The team considers your experience, qualifications, availability, and the employer’s requirements. A placement and its terms must be confirmed.
WorkerWhere can I see my application status?
Sign in to the Job Seeker Portal and open My Applications. Contact the company about a record you cannot find or correct yourself.
WorkerHow do I set availability or view shifts?
Use Digi Grid in your signed-in portal to record availability and view your personal calendar and agency assignments. Shift cards show the facility’s local time.
WorkerHow do I accept a shift or request a schedule change?
Open the assignment in Digi Grid and use the action available for its status. Agency changes require the appropriate review; a request alone does not change a confirmed assignment.
WorkerHow do I report an absence or request coverage?
Open the relevant agency assignment in Digi Grid and submit an Absence or Coverage request with the reason. Contact the company directly for urgent issues; Digi Grid email notifications and reminders are not currently enabled.
WorkerWhere do I submit timesheets and ask about payroll?
Use Timesheets in the Job Seeker Portal. Saved statuses and gross amounts are available there, but estimates are not verified pay statements. Contact the company for payroll details; no pay date or payment guarantee is stated here.
WorkerHow do I report safety concerns or request an accommodation?
Contact Digital 1 Solutions about workplace concerns or recruitment accommodations. For immediate danger, follow the site’s emergency procedures and seek emergency assistance. Do not put detailed medical information in a general website message.
EmployerHow do I request staff?
Use Request Staff with the company contact, location, role, headcount, dates, shift times, required skills and credentials, and site instructions. The team reviews the request and discusses assignment expectations before confirmation.
EmployerCan I request same-day or next-day coverage?
Yes. The company profile lists temporary and on-demand coverage for urgent needs. Same-day and next-day requests depend on worker availability, qualifications, location, assignment requirements, and onboarding; fulfillment is not guaranteed.
EmployerWhat temporary and temp-to-hire services are offered?
Temporary and on-demand staffing supports absences, seasonal demand, and urgent needs. Temp-to-hire allows employers to evaluate fit through a temporary assignment; hiring terms are discussed individually.
EmployerDo you offer direct hire and contract staffing?
The company profile confirms direct-hire recruitment for permanent positions and contract talent for defined projects or short- and long-term assignments. Role expectations, timelines, and hiring terms are discussed in advance.
EmployerWhat do Payroll Services include?
Payroll Services are listed in the uploaded company profile, but their detailed scope, fees, and processes are not specified. Contact the company to confirm what is available for your needs.
EmployerHow does workforce planning work?
The recruitment process starts with role and skills, schedule and location, headcount, start date, and assignment expectations. Discuss seasonal demand, shortages, coverage, and longer-term needs with the team.
EmployerWhere do I find invoices and billing support?
Use the signed-in Client Portal to view available invoices. For billing contacts, charges, purchase orders, or payment questions, contact Digital 1 Solutions and reference the applicable invoice; no standard fees or due dates are promised here.
EmployerWhich areas and industries do you serve?
The profile lists Texas, Oregon, Michigan, Washington, and North Carolina. Industries include healthcare, warehousing, manufacturing, skilled trades, transportation, hospitality, customer service, office work, janitorial, retail, education, and home health; IT is also listed.
Contact Digital 1 Solutions LLC
19411 Billineys Park Drive, Katy TX 77449
